I was paying about £100 a month and now they automatically increased my direct debit to £420.
I cancelled the dd for next month and have complained. If they don’t resolve this then I will complain to a national regulatory body and take legal action. Scary thing is these idiots can send debt collectors.
There’s 11 months of payments missing from my account where I hadn’t paid from mid 2021 to mid 2022, however £4200/11 = £382 per month. There’s no way my gas and elec was that much, and this was before the price cap nonsense and before NATO purposely destroyed Russias gas Pipeline.