I had thought of sending this letter of complaint, but it won’t do any good,
Complaining was not my first thought of action after this incident, I did think I could give this type of experience another try, but since, it happened back on the 27th of (blank) @ around 9.45am I have been feeling slight panic thinking about going back, and have been dwelling on the situation I was put in, where I did feel quite threatened by a doctors forceful nature. In the past I would have accepted the health care given at the time, but have grown to understand that it lives up to better, I should not let this behaviour be ignored knowing the good standards the health system in this country obtains currently.
When I received my normal mental health outpatients appointment letter by mail, stating I would be seeing my usual Dr (blank) on the date allocated, what followed was thankfully a short meeting lasting of which I could only suffer what felt like ten minutes with an women, who was which I will explain, seemingly untrained, I had to excuse myself and leave baffled…
I don’t mean to make a big fuss about my personal space being violated, but to explain further what unfolded…
Immediately she briefly ran though what she must have believed was a risk assessment, which contained questions I felt unnecessary, like, ‘are you enjoying being newly married, I hope your taking birth control’ and ‘tell me about your voices’ she refused to listen to my views on my newly prescribed medicine Risperidone of which I thankfully do agree very well on the new dose, although this was worryingly not interesting her, as I tried to keep her in the picture I talked about my motivation for daily tasks and excursions when she became very forceful asking about my past history of auditory hallucinations (after only two minutes of meeting with me), she must have read the word ‘voices’ somewhere in my file, while she jumped on it and quote said ‘if you don’t tell me about the voices we can’t make you better’… I disagree with her judgement that day and the relevance of the position she holds in the establishment, I always cope with my triggers and I am performing even better than ever on the newly introduced tablet if she had listened…
I have successfully gone through the voluntary course of CBT last year and have been prescribed a medicine which has been sufficient for a good number of years now for my condition and I have total control of my situation and am very happy because of this, so as I came to the said biannual appointment hoping to confirm the help Risperidone has given me to solve a slight side affect from my last medication, I was understandably disappointed, I can usually ignore passive remarks on my character which are not true but what blew me away was her assuming I was incapable of having a perfectly good support network to perform future childcare duty’s, if I decide that is my personal choice, while it’s only a woman’s natural right, my own G.P was introducing me and my husband to the promise that ivf can give couples this last year, if I feel ready be it next month or a year down the line, if I become pregnant, I would not want my health care plan to be in the control of this women who has portrayed only insulting behaviour towards me, by completely not understanding my situation and acting immature that day.
I might after this whole experience find it necessary to bring along my husband to future meetings if it continues unresolved, which is not convenient, my confidence in the mental health department at (blank)hospital has been knocked… and hope you will take note.
As the mentioned substitute doctor of trust allocated to my case that day must have been a junior doctor and out of her depth I think my appointments should be constructed with better thought next time and I will discontinue my meetings with this particular person due to her lack in the knowledge in code of conduct.
Hopefully the department will take into consideration I wish to discontinue the meetings with this particular person obviously and that is all, if a manager of the department wishes to discuss this matter with myself do feel free to reply to this email address below, many thanks
Regards,