Clean car, at all times. When I started Lyft it was with a just-bought car and the tips were much higher at the beginning because I had it professionally cleaned and so the tips started slowly declining when I didn’t keep it up as well over time. Also, and I’m thinking about getting this, a small hand sanitizer hooked up to the back of one of the front seats gives the impression that cleansliness is important to you.
Be yourself, because all the passenger is thinking about is you getting them from A to B safely and efficiently. I really struggled with this because I thought they were judging my personality but it was surely in my imagination because i have a 4.98/5 rating after 375 rides!
I’m actually restarting the Lyft gig after two months of psychosis and hospital visits. There are so many things I realized I was doing wrong before. I was just too uptight while driving and worrying about what could wrong and I wished I had more fun.
Also, I would invest in the Rexing V1 dash cam, it’s what I have. You need a dashcam for insurance claims. I used to use a 50$ Walmart dashcam but it fried on me!
Because I am having trouble condensing everything I wish to convey to you, I would buy this book, which I am currently reading: https://www.amazon.com/Rideshare-Guide-Everything-Ridesharing-Companies/dp/1510735313/ref=sr_1_1?ie=UTF8&qid=1546228544&sr=8-1&keywords=the+rideshare+guide — he has some good insight in there and I’ve highlighted many pages.
Good night, and good luck!