Why do dr offices not answer their phones anymore?

Its ridiculous they just want you to leave a voicemail for call back. That doesnt work for me because I get telemarketers calling me all day everyday. What are their secretaries doing?

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I used to have a dr office like that. It made me so mad. How hard is it to answer a call!

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Patients are annoying. No one wants to talk to us.

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same! i called to make an appointment with primary care and it made me leave a voicemail. they called me back 2 weeks later.

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Dude I saw an ad on Facebook to make money so I stupidly left my phone number on the site and now I’m bombarded by their spam calls. It’s so freaking annoying I have no idea how to put a stop to it.

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The VA is like that, you can never talk to someone in the office, it goes to an answering service.

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I totally agree. They definitely don’t answer their phones. If they do, the wait takes forever, and I’m put on hold right away.

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I agree Tcn Behavior Health I go to for my mental illness it takes them a long time to answer the phone when I do call and their probably sitting right next to the phone smh

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Amazon has a solution. 9$/month you can get Amazon Health.

https://www.washingtonpost.com/technology/2024/06/15/amazon-one-medical-patient-safety/

Since Amazon acquired the primary-care service One Medical, elderly patients have been routed to a call center — staffed partly by contractors with limited training — that failed on more than a dozen occasions to seek immediate attention for callers with urgent symptoms, according to internal documents seen by The Washington Post.

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AI (robots) will take over their field

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