I wrote a complaint letter and

I wrote to my mobile sim provider saying I’ve been charged more than I initially thought my contract would be. I showed them proof with screenshots where online they said I should be charged £10 not £15 and this afternoon a cheque of £400 comes through the door. It’s like a whole free year of my Sims being paid off.

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That’s awesome! So good they refunded it instead if trying to fight it!

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Not only that but more than they should have :astonished:

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This is great news. Glad you took care of it and they didn’t cause you problems.

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That’s awesome!
And good on you for letting them know. :slight_smile:

I’m usually way too cowardly to say anything unless the money is starting to become a problem, and even then, it usually turns out I’m the one in the wrong.
I called my bank the other day because they kept taking money out of my account, turns out they have started to charge for withdrawals and “forgot” to tell me.
I called my phone company due to the bills being higher than the plan said, turns out those text-messages I’d sent to my friends in Norway weren’t free like I thought.

… So I’m really happy to hear you got your money back (and then some) :smiley:

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It’s better to use WhatsApp :flushed:

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Yup. Learned that the hard way :confused:

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I love it when people stand up for themselves. We’re worth it.

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Glad for you @anon80629714. This post made me smile.:smile_cat:

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