For the mods

I think I’m locked out of my profile.

I can’t change or access my profile.

I can’t press menu or profile as it comes up blank.

I can see my profile but can’t access it and change it and see it from inside.

Menu isn’t working either.

I saw I’m not the only one with this problem.

It makes it difficult to be on the forum and navigate.

I have to scroll to the bottom of the page and see what is there to press on.

I can log in but am not truly in because I can’t access properly.

Seems all right from this side. Someone more experienced than me with the software will be through…I’ve never heard or encountered this problem. So you can post but can’t access your profile?

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Yes

I can’t access menu either.

  1. Accessing from phone or computer?
  2. What operating system does it have?
  3. What version of operating system?
  4. If on phone, are you using the app or a browser?
  5. Are you using current version if it’s the app?
  6. What browser are you using? Current version?

If you’re on an old computer or phone with an old browser, you’re probably arsed. Discourse tends to conform to newer XHTML, DHTML, and CSS standards. A lot of stuff just doesn’t work well on older devices.

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If I, remember correctly, she is using an old iPhone. That would do it.

@SacredNeigh7 , try installing the “Chrome” browser from the app store. That might work. But it might not.

Install Chrome
On your iPhone or iPad, go to Chrome on the App Store.
Tap Get.
Tap Install.
Enter your Apple ID Password and tap OK.
To start browsing, go to your home screen. Tap the Chrome app Chrome.

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iphone.

safari

i dont know under ios13
i do not have ios13

thank you for your reply.

yes its a really old phone and i cant upgrade it and it doesnt even have ios13.

If you can’t upgrade the browser, that’s probably the problem. You’ll have to get a newer phone.

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