Tech’s biggest names are giving millions to crisis text line


Good news:

CRISIS TEXT LINE, a nonprofit that offers free, 24/7 text-message counseling for people in need, is getting millions from some of tech’s most recognizable names.

On stage at the WIRED Business Conference in New York, founder and CEO Nancy Lublin said the company raised nearly $24 million. LinkedIn founder Reid Hoffman led the funding, with additional participation from tech philanthropists Melinda Gates and Pierre Omidyar, as well as former Microsoft CEO Steve Ballmer. Altogether Crisis Text Line has raised $35 million.

Of course, these “investors” aren’t looking for an exit in the conventional sense. (“There is no equity; no possibility of a liquidity moment,” Lublin said.) But the venture-style approach makes sense in the context of the Crisis Text Line’s startup sensibility.

“We have the bones and minds of a tech startup,” Lublin said. “We solve problems with products.”

Eighty percent of Crisis Text Line’s texters are under 25, Lublin said. For people that age, messaging likely feels much more natural than making a phone call to a crisis hotline. Crisis Text Line also makes use of algorithms and machine learning to prioritize the most urgent queries—for instance, if someone texts that they’re considering suicide.


and a background story to this new service


Its nice thanks for sharing…oh overlord of the sz board…


You text 741741 when in crisis. Available 24/7 in the USA.

Only available in the USA. :disappointed:


If this takes off well here in the US-it will spread…


@SzAdmin or @MrSquirrel @Jayster whoever reads this first -
Is there a way to pin some of these at the top of forum categories permanently for everyone? This to me would be a high-priority topic for people here needing help.


I am unable to pin things that I am aware of.