One other thing to consider is that family members tend to post more when they need support, or when their family member is in need of more support or isn’t doing well - so you’ll get a skewed view of things if you believe that what you see in the family forum is what its like most days for these families.
Most likely - you’re seeing only the bad times. When things are going well - family members typically don’t feel the need for support and don’t post messages.
Everyone has bad times and good times - its a cycle for most of us.
Keep this in mind if you look at the family forum.