Should I find a new pdoc

I have had the same doctor for years and always liked him. But since covid hit they’ve changed. They stopped having an office and doing in person visits entirely, which bummed me out but was understandable. But then it’s like my doctor started to get impatient with me. I’ve felt a bit of hostility the past several visits. I think it’s because I haven’t kept up with when he wants to see me, but that’s because I used to make my next appt as I walked out. Now that they dont have an office I have to call back to schedule an appt, which doesnt sound bad, but his office NEVER answers the phone, which is another big issue I have.

They had finally started getting better about doing it when covid hit and it was even worse than before. His wife is the receptionist. For the past month I had been calling and calling them trying to get a hold of someone and getting nothing. Then she leaves me an angry voicemail saying “I didn’t get a SINGLE call from you” after I finally emailed the doctor directly explaining I hadn’t been able to get in touch with their office. (By the way, I can literally go to my call log and see all the calls I made…not sure why she was trying to gaslight me there.) I call back and sure enough once again the phone is not answered. I email again…well next time I called she picked up and she had a real bad attitude. I told her I hadn’t meant to come off as rude or anything, maybe there had been some issue like I’d called during bad times or something but she ignored me and was very cold and scheduled the appointment and hung up.

This isn’t the first time I’ve had issues with her. It seems the only way I can reliably schedule appointments is by emailing the doctor directly, which then pisses off his wife because he probably gets her in trouble or something idk.

Anyways I don’t know how to bring this up with my psychiatrist. I think he is a great doctor but his wife makes me not want to go to their practice anymore. She doesn’t do her job and is rude on top of that. What should I do? :sob:

Summary: I like my psychiatrist but his receptionist is horrible, never answers phone so I have to schedule appointments by contacting doctor directly and when I do this she gets pissed and is rude to me. The receptionist is his wife. How do I bring this up with him or should I just find a new doctor quietly? I’ve seen this guy for years now.

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Mine is the same. Think it might be frustration that they can’t operate as they’d like to

We have a shortage of doctors here and they’re under extreme pressure to see as many people as possible

That is a serious conflict of interest and I’d just approach your doctor rationally and tell them. I know it’s not family but my shrink is all about the patients. They wouldn’t stand for that sort of operation but I don’t think it’s unreasonable to ask for better treatment.

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Also a little worried his receptionist will be even ruder to me if I bring it up with him. But I will try to be as tactful as possible.

Yeah be tactful but it’s unprofessional to the extreme.

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