Important papers student loan discharge

I lost my student loan discharge students get student loans discharged three years show no income sign send back. Should I call Monday and tell them I can’t find them please send .
them to to me. I already emailed them. I got attitude I needlook gonna get in trouble if call but tore whole house apart can’t find papers. If I don’t send the papers in I owe student loan s and I can’t afford that.

can you phone them up and explain the situation? i am sure this happens a lot and also with lockdown things are a bit different,

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