Family doctors

Medications
1

They have uploaded 1 consultant letter out of perhaps 10 in the last 12 months

My medication is all over the place on their system, and there is even one I can request that was last issued on 10th October 2020?

The head nurse said she would deal with any issues

On the phone just now, I said fine I will speak to a doctor instead, and I said not this particular one as I don’t like her

The receptionist just told me to find another practise if I don’t like the doctors there

WTF!?!?!?!?

I had reasonable grounds to be upset with them, and she just flippantly says that to me?

2 Likes
2

Drs offices aren’t always nice. Maybe, if that’s how they’re going to be, you should look into finding a friendlier office

3

I would take a moment to calm down Joker.
You probably want to be careful how you speak to your doctors’ office.

I have gotten upset and caused a lot of damage to my case, when I didn’t take the opportunity to calm down.

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4

A bit late now, but I will try and relax for a bit

5

Doctors secretaries are the worst. Ive had some bad run ins with one in particular. Incredibly patronising and rude yet expects politeness back. It sounds like they are a mess tbh. The fact that they don’t have your info on the system is their fault.

6

They sound unorganized, unprofessional and snooty, but you sound like you weren’t very cool yourself either so I don’t know. Do you like them enough to stick with them or do you try and find a better practice? It sounds like you’ve been with them awhile.

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7

It’s a good surgery

I have calmed down now

Will try and speak to this head nurse tomorrow

1 Like