I was still getting emails, from capital one 360 account, i thought that account was closed, so i called capital one, i forgot my username and password, its been so long, so tried to recover them but the phone they had in the same was a old phone number, so i had to call customer service, so they had to use verification system, i had to upload my drivers license, so some reason it couldn’t read my drivers license, i tried like 20 times, i got so frustrated and annoyed i curse out load, saying F@CK, Holy Sh@t, MotherF@cker, it finally went throught but still didnt work. I was so annoyed i couldnt take it anymore so i hang up, i gave up, so im going to a local branch to see whats up, so can i get in trouble for cursing out load in the phone.
Stop doing stupid stuff that could get you in trouble!
It’s a never ending cycle and you do it to yourself.
Legal trouble, no.
Some callcenters have policies that if a customer starts swearing, they give them a warning and then end the call if they don’t stop. And they write in the casenotes that the customer used abusive language or was agressive.
The one I worked in had a three strikes rule. That meant if a customer was marked as abusive three times, they got blacklisted and was not allowed to contact us.
Some also have rules that cursing is alright, as long as it’s not a personal attack on the person they’re speaking to.
I wouldn’t worry
You didnt answer my question though, can i get trouble. You must understand i was frustrated, i didnt curse at her.
No,
Customer service reps hear it all.
They may have made a note in your account, but it’s not like you’re going to get in trouble.
O really i didnt know that thanks.
Okay thanks, im not perfect remeber im only human, im not robot. I didnt threaten her or threaten to blown up the business, i so frustrated, and annoyed to point i was about to blow up. Serioiusly i did it like 20 times, my camera couldn’t focus, it was so hard to get a good picture too, i did my best to get a good clear picture, i finally did but it still didn’t go throught the system sucks. all the effort for nothing. I wasted my time
I understand that,
But you can do things to avoid this kind of anxiety.
Like, for example, not starting ■■■■ with the credit bureau,
Not disputing charges that are probably legit,
And generally putting yourself in situations that cause you stress.
I feel like you do this on purpose for some reason,
Maybe you crave attention or something.
Are you in therapy?
Copy it on a copy machine. Enlarge the picture 2x & lighten it 2x then fax it.
What im not doing it for attention, im not even doing it this on purpose, i make mistakes. Im human. Like previous comment im not perfect in any way. I know that.
You won’t get in trouble. But you do need to learn to calm yourself down before responding to situations. You tend to lose your cool and then regret it later
Credit fraud? I didnt do any fraud, they where fully investigated each dispute, please before accusations, you dont know me, watch your comments you think you think you know someone over the internet you got it all wrong missy i dont do alot mistakes either. Im offended with your comments.
Whatever you say.
You’ve done a lot of other stuff too,
Like use your mother’s credit card and report schizophrenia to the DMV, unprovoked.
You make trouble for yourself, a lot.
It’s hard to feel sorry for you or help you out when the next day we know there’s going to be a new thing you’ve done.
Stop, just stop doing stuff like that.
Damn.
What do you mean you dont make any sense, all you do is judging somone for a few things. And you think you know someone now. Are you serious. Come on get educated missy.
It’s not a few things, it’s something everyday.
Look at your topics, man.
You’ve got a problem.
Nevermind im beating a dead horse here you will never change your mind set. You think your way about me no matter what i say your hopeless.
@oe1489 , while @GoldenRex is being blunt, she has a point. You bring all of this stuff on yourself.
No, you’re not going to get in trouble for cussing at the phone unless you specifically threatened the rep.
Just stop doing all of these thoughtless things and your life will be a lot less stressful.
I dont care anymore. im just going to move on with my day, i guess people going judge i cant control that. O well. Im going to workout peace
It doesn’t sound like it was a personal attack, hopefully the rep would simply understand your frustration
Yea i hope so dcragg65. Thanks for replying